Política de envío

Shipping Policy – Wavegrace

FREE US SHIPPING

  • Enjoy FREE shipping on all U.S. orders of $40 or more via UPS or USPS.

  • Orders are processed within 6–10 business days (excluding weekends and holidays).

  • Standard delivery typically takes 6–12 business days after processing, but delivery times are estimates only and not guaranteed.

  • Packages shipped without insurance are not covered for loss or damage.

CUSTOMER RESPONSIBILITY

  • Please ensure that your shipping address and billing information are entered correctly at checkout.

  • Wavegrace is not responsible for delays, lost, or stolen packages once an order is marked as delivered by the carrier.

  • Orders returned due to an incorrect or incomplete address will be subject to reshipping fees.

  • If the billing address does not match the one on file with your bank, additional verification may be required before shipment.

PRIORITY MAIL (Optional Upgrade)

  • Customers may upgrade to Priority Mail with insurance for an additional fee (up to $15.50).

  • Priority orders placed before 1:00 PM PST are processed within 24–48 hours and typically arrive in 3–6 business days.

  • Delivery times are not guaranteed and exclude weekends and holidays.

PROCESSING TIME

  • All orders are shipped from our California warehouse within 6–10 business days, unless otherwise noted in the product description.

  • You will receive an email confirmation with a tracking number once your order has shipped.

INTERNATIONAL SHIPPING

  • We ship to select countries including Canada, Mexico, Australia, Finland, Ireland, Netherlands, New Zealand, South Africa, the UK, and more.

  • Carriers used: USPS, DHL, or UPS.

  • International shipping rates are based on discounted carrier estimates.

  • Wavegrace is not responsible for customs delays, import duties, or additional taxes once the package leaves the U.S.

LIMITED LIABILITY

  • Wavegrace’s liability is strictly limited to the purchase price of the product(s) at the time of the order.

  • We are not liable for delays due to weather, carrier disruptions, natural disasters, or other events beyond our control.

  • Claims for lost or stolen packages must be filed directly with the shipping carrier unless you purchased Priority Mail with insurance.



Shipping policy updated 09/01/2025